COBERMASTER – Indústria Transformadora Metálica Unipessoal Lda (hereinafter referred to as COBERMASTER), as part of its commercial activity, needs to collect some of its customers’ personal data, however, always respecting their right to privacy and not collecting any personal information without the prior consent of its customers.

However, due to the navigation by our customers on our website, it also requires, in some situations, the collection of personal information from the user, or in others, to improve the browsing experience on our website, the collection of data from your computer , tablet, cell phone or other medium, through small files commonly known as cookies.

The Privacy and Cookies Policy (see COOKIE POLICY) of COBERMASTER serves to provide a correct understanding of how our customers’ personal data is collected, used, shared and protected when they use our services or access our website.

COBERMASTER does not sell or transfer the personal data of customers or users to third parties.

Your data will be collected and processed by COBERMASTER – Indústria Transformadora Metálica Unipessoal Lda., legal entity number 506 413 438, with registered office at Rua António Gomes Correia Júnior, Fração E, nº 371, 3700-606 Cesar. This is the company responsible for processing personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, now known as GDPR in accordance with the new implementations that come into force on 25 May 2018.

For any questions related to the processing of your personal data, you can contact COBERMASTER through the following channels:

Telephone: +351 256 858 025 (available on weekdays, with opening hours from Monday to Friday between 09:00 and 12:30 and 14:00 and 18:30.

Address: Rua António Gomes Correia Júnior, Fração E, nº 371, 3700-606 Cesar

Email: epd@cobermaster.com

By providing your personal data to COBERMASTER, the customer acknowledges and consents to their processing in accordance with this Privacy Policy and the rules and principles contained in the respective terms and conditions of the services used. Therefore, and with regard to the processing of personal data, the customer must read this Privacy Policy in conjunction with the Terms and Conditions of Sale.

This Privacy Policy may be changed at any time without the need for any prior authorization or notice.

Personal data is any and all information, of any nature and regardless of the respective medium, relating to a natural person, directly or indirectly, identified or identifiable (data subject).

The personal data collected by COBERMASTER is limited to what is essential for the purpose of its processing, namely, name, address, taxpayer number, telephone number or email, but other data necessary for the supply of products or services.

The personal data we collect from our customers is requested when purchasing or ordering products or services at the COBERMASTER facilities or on our website or when creating the customer area on the COBERMASTER website.

Some personal data is mandatory to be provided, and in these cases, COBERMASTER will identify which data is subject to this obligation. The provision of incorrect or incomplete data is the sole responsibility of the customer holding the data.

The collection and processing of personal data by COBERMASTER has the following purposes (1) Customer management, (2) Marketing, (3) Profiling, (4) Video surveillance and (v) Recruitment, which we detail below:

     1) Customer Management, since COBERMASTER is dedicated to the manufacture and sale of articles and equipment for industry and construction, and also to the provision of services in the area of ​​metalworking transformation, accessory services, such as transportation and assembly, through of our facilities and online store, of the items sold by you, the processing of your data is necessary to fulfill the purchase and sale contract or provision of services to be concluded or to take pre-contractual measures at the customer’s request, such as budgets.

     2) Marketing, COBERMASTER may process the personal data collected to send the respective holder information and news about products and services sold by it, as well as news about events such as national and international exhibitions, among others. However, this processing of personal data will be carried out solely and exclusively with the express consent of the holder, which may be via email request or by subscribing to our newsletter in the area of ​​our website for this purpose. If you consent, you will receive marketing communications via email. We may share the personal data collected with third parties that manage social networks, such as Facebook, for the purpose of carrying out marketing campaigns through social networks.

Consent to the processing of personal data for direct marketing purposes may be revoked at any time by the holder.

Personal data collected for this purpose will be kept for 2 years of inactivity.

     3) Defining profiles, COBERMASTER defines profiles based on information related to purchases made at our facilities and/or in our online store, recording the products purchased, amounts paid, date and time. The information collected is analyzed to identify your consumption profile, allowing COBERMASTER to improve its offer and plan its communication, sending personalized information suited to each customer’s profile.

     4) Video surveillance, the COBERMASTER facilities have a video surveillance system, duly signposted only in areas with public/common access to the company. The installation of this system results from the Private Security Law (Law No. 34/2013, of May 16, art. 8. No. 2) and is a legal obligation aimed at protecting people and property . Image recordings obtained by video surveillance systems are kept, in a coded record, for a period of 30 days from their capture, after which they are destroyed (without prejudice to conservation for a longer period in the event of legal proceedings).

     5) Recruitment, during the staff selection and recruitment process, COBERMASTER collects and processes personal data from the respective candidates, which will be kept for 1 year.

COBERMASTER may use subcontractors for the maintenance, hosting and management of its computer systems and equipment, under the terms permitted by the legislation that regulates the processing of personal data, these entities being obliged to maintain absolute confidentiality regarding them and to guarantee security regarding to the personal data to which, for this purpose, they have access, and must not use them for any other purposes, whether for their own benefit, or for cross-referencing with other data they possess.

Personal data may also be made available to courts and other competent authorities, in strict compliance with the provisions of the law.

Personal data collected by COBERMASTER will be processed within the European Union.

COBERMASTER keeps personal data during the retention periods identified above and only for the period of time necessary, or to comply with legally established obligations. In any case, once the relationship with holders of personal data ends, they will no longer be processed for commercial purposes.

COBERMASTER is committed to implementing all necessary precautions to preserve the confidentiality and security of personal data collected and processed, making it impossible for them to be damaged, destroyed, or for unauthorized third parties to have access to them.

Technical and organizational security measures have been applied, especially with regard to information systems, however, it is not possible to control all risks related to the use of the Internet, warning us now of the existence of possible risks associated with its use and operation, and consequently the sharing of personal data through this means.

In accordance with current legislation, the holder of personal data has the right to access and rectify their data, as well as the right to request its deletion, oppose its processing and obtain its limitation or portability as long as this is applicable. You can also object to your data being used for the purpose of creating your customer profile, in which case you will no longer benefit from personalized offers or services.

The exercise of any of the legally conferred rights, by the respective holder, must be done by means of a letter (or email message) signed by the holder and be accompanied by a photocopy of an identity document with the signature of the holder exercising his or her rights. right.

The rights granted can be exercised through direct contact with COBERMASTER by:

Mail addressed to the Data Protection Officer – COBERMASTER – Indústria Transformadora Metálica Unipessoal, Lda, Rua António Gomes Correia Júnior, Fração E, nº 371, 3700-606 Cesar or email sent to epd@cobermaster.com

The holder of personal data must take into account that, in certain cases (such as due to legal requirements) their request may not be responded to immediately. In any case, you will be informed of the measures applied in this regard, within a maximum period of one month from the moment the request is made.

The holder of personal data may also cancel or withdraw their consent at any time, when applicable, through the means made available for this purpose by COBERMASTER. However, the withdrawal of consent does not compromise the lawfulness of the processing carried out based on previously given consent nor the subsequent processing of these same data, based on another legal basis, such as compliance with the contract or legal obligation to which COBERMASTER is subject.

For any questions about the collection and processing of data by COBERMASTER, the respective holder can contact customer support via email at epd@cobermaster.com. You can also lodge a complaint with the National Data Protection Commission (CNPD), R. de São Bento 148, 1200-031 Lisbon, about the way in which COBERMASTER collects and processes personal data.

As previously mentioned, COBERMASTER collects and processes the personal data necessary for the correct functioning of its website, ensuring, however, adequate levels of security and protection of its users’ personal data. To this end, several physical, logical, technical and organizational security measures were adopted in order to protect personal data against unauthorized dissemination, loss, misuse, alteration, processing or access, as well as against any other form of illicit treatment. However, despite the security measures adopted by COBERMASTER, the user must maintain secrecy regarding the access codes and not share them with third parties, and must also follow the recommended security practices, particularly regarding the installation and updating of the necessary security applications. , namely antiviruses.

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